Page 1 of 1

👉 We’d Love Your Feedback

What is the main reason you decided to cancel your service?

*

What is the main reason you decided to cancel your service?

A

Price

B

Cleaner consistency or quality

C

Scheduling or timing issues

D

Personal or household changes

E

Moving or temporary situation (renovation, travel, etc.)

F

Communication or service experience

G

Other (please specify)

*

How satisfied were you with your most recent cleanings?

*

How satisfied were you with your most recent cleanings?

1 stars

2 stars

3 stars

4 stars

5 stars

Was there anything specific that led you to cancel?

Did you experience any of the following?

A

Cleanings felt rushed

B

Areas were consistently missed

C

Cleaner arrived late often

D

Frequent cleaner changes

E

Scheduling did not fit my needs

F

No major issues

Would you consider returning to Kathy Clean in the future?

*

Would you consider returning to Kathy Clean in the future?

A

Yes

B

Maybe

C

No

👉 We’d Love Your Feedback

What is the main reason you decided to cancel your service?

How satisfied were you with your most recent cleanings?

Was there anything specific that led you to cancel?

Did you experience any of the following?

Would you consider returning to Kathy Clean in the future?

Is there anything we could have done differently to keep you as a client?