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👉 We’d Love Your Feedback
What is the main reason you decided to cancel your service?
*
A
Price
B
Cleaner consistency or quality
C
Scheduling or timing issues
D
Personal or household changes
E
Moving or temporary situation (renovation, travel, etc.)
F
Communication or service experience
G
Other (please specify)
*
How satisfied were you with your most recent cleanings?
*
1 stars
2 stars
3 stars
4 stars
5 stars
Was there anything specific that led you to cancel?
Did you experience any of the following?
A
Cleanings felt rushed
B
Areas were consistently missed
C
Cleaner arrived late often
D
Frequent cleaner changes
E
Scheduling did not fit my needs
F
No major issues
Would you consider returning to Kathy Clean in the future?
*
A
Yes
B
Maybe
C
No
Is there anything we could have done differently to keep you as a client?
Submit